Returns

For food and consumable safety, unopened products may be returned within 14 days of delivery for a full refund of the product price. Original shipping is non-refundable and return shipping is the responsibility of the customer.

Contact us at frutospachamama1@gmail.com before shipping a return so we can issue an RMA number and confirm the return address. Returns received without an RMA cannot be processed.

Opened bottles, pouches, and capsule containers cannot be resold or restocked and are not eligible for refund. If a product arrived damaged, expired, or incorrect, we replace it at no cost — no return needed, just email a photo within 48 hours.

Refunds are issued to the original payment method within 5 business days of us receiving and inspecting the returned item.